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Entry: 3.021

Category: Spam

Keywords: spam; quarantine inbox expiration, time limit, quarantine inbox review, delete quarantined email

Question or Problem: How long are quarantined messages retained?
What happens if I don't review my quarantine inbox for awhile?
Do quarantined messages get deleted automatically?

Solution: If you have established a quarantine inbox (http://cardea.mines.edu) and your [spam-high] messages are being held there, they will be retained for a maximum of 30 days. Less if more disk space is needed for newer messages. Once quarantined messages become 30 days old they are automatically deleted. If disk space is needed prior to 30 days, then the oldest messages will be deleted as necessary.

If you have established a quarantine inbox, you should enable the Quarantine Notification option to send you a daily or weekly email so you can quickly review your quarantined messages to determine if any false positives (http://ccit.mines.edu/cgi-bin/faq/q.cgi?Entry=3.008) were quarantined. If you find any false positives, you can whitelist the sender immediately by pressing the Whitelist button next to the message in your quarantine inbox.

Written By: Derek Wilson/sg

Last Review Date: 10/22/2009

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Entry:	3.021
Category:	Spam
Keywords:	spam; quarantine inbox expiration, time limit, quarantine inbox review, delete quarantined email
Question or Problem:	How long are quarantined messages retained? What happens if I don't review my quarantine inbox for awhile? Do quarantined messages get deleted automatically?
Solution:	If you have established a quarantine inbox (http://cardea.mines.edu) and your [spam-high] messages are being held there, they will be retained for a maximum of 30 days. Less if more disk space is needed for newer messages. Once quarantined messages become 30 days old they are automatically deleted. If disk space is needed prior to 30 days, then the oldest messages will be deleted as necessary. If you have established a quarantine inbox, you should enable the Quarantine Notification option to send you a daily or weekly email so you can quickly review your quarantined messages to determine if any false positives (http://ccit.mines.edu/cgi-bin/faq/q.cgi?Entry=3.008) were quarantined. If you find any false positives, you can whitelist the sender immediately by pressing the Whitelist button next to the message in your quarantine inbox.
Written By:	Derek Wilson/sg
Last Review Date:	10/22/2009